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How does it work?

The steps are very simple:

Step 1

Enrol in the Online LCQ by hitting the GET STARTED button at the top of the page and enter your details, then pay your $165.00 fee.

Step 2

Three emails will be sent to you.
  1. One will be a receipt for payment.
  2. The second email will contain information about your account and expiry dates
  3. The third email will come directly from our online learning platform, Kuracloud. This email will contain a link directly to the learning platform so you can create your account. 
 ** Make sure to check your junk/spam folder of your emails! Sometimes our emails end up in there.

Step 3

Click on the link in the email from kuracloud, and create your password. You are now logged in! Once you have created your password you can log in again by heading to and signing in with your email address and the password you created at first login.

Click here from a video showing you how the platform works

Step 4

Complete all of the online activities before moving onto the assessment. You need to complete the 9 lessons before the assessment will be unlocked.

Step 5

Complete assessment and wait for email confirmation of your result, achieved or not yet achieved. You will recieve your results no longer than 5 working days from assessment submission.

If you are notified that you have not yet achieved you are allowed one free opportunity to resubmit your incorrect questions. The relevant questions will be emailed to you with your result.

**Remember to contact our support staff should you get stuck on a question!

Step 6

Once you have achieved, we will load your unit standard credits to NZQA.

Step 7

Once NZQA have processed your unit standards, we will apply for your Licence Controller Certificate with Service IQ. ServiceIQ will send your Digital Licence Controller Qualification certificate to you within 10-15 working days from you receiving your email of congratulations from us. If you haven’t received your certificate in that time frame, please call ServiceIQ on 0800 863 693.

Step 8

Once you have received your LCQ Certificate you can now apply for your Manager's Certificate with your local District Licensing Committee. To find out who your local District Licensing Committee is try looking here


33 Princes Street
Moray Place
Dunedin 9016
New Zealand

Provider Code: 7982
Location: #1
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