0800 800 415
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How does it work?

The steps are very simple:

Step 1

Enrol in the LCQ by hitting the GET STARTED button at the top of the page and enter your details.
Pay your $165.00 fee once enrolment completed

Step 2

Two emails will be sent to you. One will be a receipt for payment. The second will arrive within an 24 hours. This will explain that your user profile has been created and further instructions to activate your profile.

Step 3

Click on the link and begin.

Step 4

Complete all of the activities before moving onto the assessment. You need to complete 8 lessons before the assessment will be unlocked.

Step 5

Complete assessment and wait for email confirmation of competency (pass) or not yet competent (not yet passed). This will take no longer than 48 hours.

If you are notified that you have not yet gained competency you are allowed to correct the highlighted questions. If you yet again get a not yet competent result you will be offered the option of paying $25.00 to resit the questions which were marked incorrect.

Step 6

We will hook your competent unit standards onto your record of learning with NZQA. This takes up to two days although it can be less. 

Step 7

Once your unit standards are on the record of learning we will apply for your Licence Controller Certificate with Service IQ. ServiceIQ will send your Licence Controller Qualification certificate to you within 10-15 working days from you receiving your email of congratulations from us. If you haven’t received your certificate in that time frame, please call ServiceIQ on 0800 863 693.

Step 8

Once you have received your LCQ Certificate you can now apply for your Manager's Certificate with your local District Licensing Committee. To find out who your local District Licensing Committee is try looking here


33 Princes Street
Moray Place
Dunedin 9016
New Zealand

Provider Code: 7982
Location: #1
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